Small Shops Are Beating Big Retail in South Africa. Here's What the Numbers Show.
South Africa's 140,000-plus spaza shops, superettes, and neighbourhood taverns sold R170 billion worth of goods in 2025. That's not the big news. The big news is that they grew faster than the supermarket chains. A major new study from market research firm NielsenIQ shows traditional trade is outpacing modern retail, and the reasons why matter for every small shop owner on the continent.
The Numbers
NielsenIQ South Africa released its State of the Retail Nation report in March 2026, covering full-year 2025 performance. South African consumers spent R683.3 billion on fast-moving consumer goods (FMCG) during the year. Overall, sales value grew 5.7% and unit sales grew 6.7%.
Of that R683.3 billion, R513.2 billion went through modern trade channels like supermarkets, franchise grocery stores, and e-commerce platforms. Traditional trade channels, including spaza shops, independent superettes, and taverns, accounted for R170.1 billion.
But here is what stands out. Growth in traditional trade is running faster than growth in modern trade. And with 140,000-plus traditional outlets compared to around 11,000 modern trade locations, small shops are not just surviving against the big chains. They are gaining ground.
South Africa's traditional trade sector is home to 140,000-plus outlets, versus roughly 11,000 modern trade locations. Small shops have the numbers — and now the growth momentum.
Why Customers Are Choosing Small Shops
NielsenIQ managing director Zak Haeri pointed to a clear shift in how South African households shop. "Convenience is one reason for traditional trade's outperformance during 2025. With more than 140,000 traditional trade outlets versus around 11,000 modern trade outlets, traditional traders offer unmatched accessibility, especially for shoppers in remote and rural areas."
But it is not just geography. Customers are also changing how they buy. Households are visiting shops more often, buying smaller packs, and spending less per trip. This pattern plays directly into the hands of the small shop owner.
When someone needs cooking oil on a Tuesday evening, they are not driving to a mall. They are walking to the nearest shop. And that shop is yours.
Rising fuel and transport costs are also making nearby shopping more attractive. Customers who previously drove to a big supermarket once a week are now shopping closer to home more often. Small shops in high-density residential areas are the direct beneficiaries of this shift.
What's Selling Fastest
Some categories are growing faster than others. Here is what NielsenIQ measured for 2025:
| Category | Total Sales | Value Growth | Volume Growth |
|---|---|---|---|
| Food | R246.4 billion | +6.3% | +5.9% |
| Non-alcoholic beverages | R96 billion | +7.5% | +7.1% |
| Snacking | R50.2 billion | +7.9% | +13.5% |
| Personal care and health | R78.4 billion | +5.1% | +3.3% |
| Liquor | R137.8 billion | +4.2% | +4.6% |
Snacking was the standout performer. Volume growth of 13.5% means customers did not just spend more on snacks — they bought far more of them. Non-alcoholic beverages also had strong growth at 7.5% value and 7.1% volume.
If your shop stocks cold drinks, chips, biscuits, and everyday food items, you are positioned in exactly the right categories for where consumer spending is heading.
The Brand Battle on Your Shelf
NIQ's research flags one challenge every spaza shop owner needs to understand. In traditional trade, shelf space is limited. And the competition for that space is intense.
As Haeri explained: "It is a winner-takes-all dynamic. If you are not one of the top brands on the shelf, it is game over."
This means brand representatives from large FMCG companies are actively competing to get their products into your shop. They will offer promotional pricing, point-of-sale materials, and preferred terms to secure shelf space. Use that to your advantage.
Ask suppliers about rebates, free stock, and promotional support. The brands that want your shelf space will pay for it, one way or another. And do not ignore what customers in your specific area are buying. A product that sells fast in one township might sit untouched in another neighbourhood. Stock based on what your local customers ask for, not just what brand reps push.
Why This Matters
For years, the story about African retail has focused on the growth of big chains, shopping malls, and e-commerce. This data tells a different story. Customers are choosing convenience, accessibility, and proximity above everything else.
South Africa has 12 times more traditional trade outlets than modern trade outlets. That reach is an advantage no big chain can replicate. Supermarkets cannot open a store on every corner in every township and rural area. Small shops can be there, and they already are.
The same dynamics are playing out across Sub-Saharan Africa. More people are moving into high-density urban areas where small shops thrive. Rising transport and fuel costs make nearby shopping more attractive. Tighter household budgets push consumers to buy in smaller quantities, more often, which suits the small shop format perfectly.
The data from South Africa is a signal, not just a local story.
Conclusion
South Africa's 2025 FMCG data confirms what many small shop owners already feel on the ground. Traditional trade is growing faster than modern retail. Customers want convenience, proximity, and the ability to buy small. The NIQ report shows that the categories driving that growth, especially snacking and beverages, are exactly the products that stocked spaza shops and small neighbourhood stores are built to sell. The market is moving in your direction. The next step is making sure your stock, your pricing, and your supplier relationships are ready to take full advantage of it.
Sources
- BizCommunity — NIQ State of the Retail Nation: South African FMCG retail lifted by economic tailwinds (March 2026)
- African Business Innovation — NIQ State of the Retail Nation (March 2026)
- Moneyweb — Spaza shops lead the charge in SA's modest retail recovery
- Business Explainer — Study: Spaza Shops Beating Big Retail (March 2026)
- Zawya — South African FMCG retail lifted by economic tailwinds