Question 1

What is HotKiosk?

Accepted Answer

HotKiosk is a point of sale, inventory and sales management app for shops and small businesses in Ghana. You record every sale, track stock, log expenses and see your real profit — from your phone, a tablet or the web.

Question 2

Is HotKiosk free?

Accepted Answer

HotKiosk is free to download and free to set up your store, so you can explore the whole app before committing to anything. Paid plans keep it running after that, with no contract — upgrade, downgrade or cancel anytime.

Question 3

Does HotKiosk work on both iPhone and Android?

Accepted Answer

Yes. HotKiosk is on the App Store and Google Play, and there is a web version you can open in any browser. Your whole team can work on the phone they already have.

Question 4

Can I print receipts without buying a POS terminal?

Accepted Answer

Yes. Send a digital receipt straight to your customer's phone, or print from a Bluetooth thermal printer. No terminal and no expensive hardware needed.

Question 5

Can customers pay with mobile money?

Accepted Answer

Yes. HotKiosk supports mobile money checkout, and the payment is matched to the sale automatically, so your records stay correct without extra typing.

Question 6

Can I track customers who buy on credit?

Accepted Answer

Yes. Every customer balance is on your screen — who owes what, how overdue it is and when they last paid. Part payments are recorded one by one until the debt clears.

Question 7

What happens to my data if I lose my phone?

Accepted Answer

Nothing is lost. Your sales, stock and customer history back up to the cloud in real time, so you sign in on a new device and everything is still there.

Question 8

Can someone help me set up my inventory?

Accepted Answer

Yes. Our team can visit your shop, count your inventory by hand and set HotKiosk up from scratch, so you are running on day one instead of day ten.